Warranty

Warranty

Warranty

Quality Patio Furniture Guarantee

Love your outdoors unconditionally. Our guarantees ensure a safe and rewarding experience on this website and in store:

  • Products are warranted to be free from defects in material and workmanship within the period stated below. Should any items fail during normal use; repairs, replacements, or store credit will be issued with proof of purchase.
  • Any replacements will be in the original colour and style whenever possible; however, equal value replacement will be offered in the event a product or colour is discontinued or a product of similar design as provided by InsideOut at its sole discretion.
  • Warranty does not include pick and drop off of products and are subject to service charges.

Warranty Periods

  • Aluminum Patio Furniture: 5 Year limited warranty. Damage such as dents, scratches, marks and tears to fabrics or fibers that have happened during normal use are not covered by this warranty.
  • Cast Aluminum Patio Furniture: 5 year limited warranty - 2 year limited warranty on paint. Damage such as dents, chipping, chipped paint, scratches, marks and tears to fabrics or fibers that have happened during normal use are not covered by this warranty.
  • Stainless Steel Patio Furniture: 3 year limited warranty
  • Sling Furniture:  3 year limited warranty. Normal sagging is to be expected in use, and is not covered by this warranty. Tears in fabrics are not covered under this warranty.
  • Wicker Furniture: 3 year limited warranty. Damage such as dents, scratches, marks and tears to fabrics or fibers that have happened during normal use are not covered by this warranty.
  • Teak Furniture: 1 year limited warranty, natural cracking of teak wood is not covered, nor are stains and discolouration. Damage such as dents, scratches, marks and tears to fabrics or fibers that have happened during normal use are not covered by this warranty. Small cracks, which may appear in the end grain of teak when exposed to the elements, and any change of appearance due to usual weathering are considered entirely natural for teak outdoor furniture and are not covered by this warranty.
  • Patio Cushions: 1 year limited warranty, excluding but not limited to the following: any type of fading, staining and mold on fabrics, the compression of cushion fillings including the fiber, dirt, rips and tears, improper cleaning causing damage.
  • Patio Umbrellas: 1 year limited warranty
  • BBQs, Fireplaces, Firepits - See the owners manual for related warranty information. All warranty claims for bbqs, firepits, fireplaces must be be handled directly with the manufacturer.
  • EXCLUSIONS: Warranties exclude but are not limited to the following: commercial applications, acts of nature such as wind, rain, snow, freezing, normal fading, dirt, glass and pottery breakage of any kind, and rust on steel.

CLAIMS:
Warranty claims do not include delivery, pickup or home inspection. Claims will be honoured by repair, replacement or store credit. * Please retain your receipt for valid warranty. Your warranty is null and void unless an original store issued invoice is submitted.

Outdoor Furniture & Barbecue Design Centres

Photo of store location in Toronto, ON

Toronto

1280 Castlefield Avenue
Toronto, ON M6B 1G3
416-782-2700
BBQ icon Patio icon Fireplace icon

Photo of store location in Vaughan, ON

Vaughan

8677 Weston Road
Vaughan, ON L4L 1A6
905-851-5700
BBQ icon Patio icon